Since we respect privacy and personal data protection, we publish the following Privacy Policy so that every person with whom we have any relation may know:

- who is the controller of his or her personal data,

- to what extent and for what purposes do we process personal data,

- whom it is made available to and how is it protected.

We want every person to be able to take an informed and unconstrained decision whether he or she wishes to disclose his or her data to us and whether, and to what extent, he or she will make use of our websites.


We do our best to protect the personal data we collect in compliance with Polish regulations and with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (OJ L 119, 4.5.2016, p. 1–88) – also known as 'GDPR'.

We encourage you to read the information provided below.

  1. The scope of our Privacy Policy. Whom does it concern?

This Privacy Policy contains information concerning the processing by Dax Cosmetics sp. z o.o. of personal data of our current, former, and potential Customers, persons who represent our business Customers, as well as all persons visiting and using our company website or the website of any of our brands, comprising:

  » Hada Labo Tokyo

  » Yoskine

  » Perfecta

  » Cashmere

  » Dax Sun

  » Celia

  » Dax Men

An elaboration of this Privacy Policy may take the form of information imparted while collecting personal data for specific services, subscriptions (newsletter), contact forms (contact form, application form).

  1. Controller. Contact point.

Dax Cosmetics is one of the biggest cosmetic companies on the Polish market. We are part of Rohto Pharmaceuticals Group – a Japanese cosmetic company with headquarters in Osaka. The products of Dax Cosmetics are available in over 30 countries worldwide (e.g. the USA, Russia, and Turkey). We have been conducting business in Poland for over 30 years, offering our customers world-famous brands of professionally manufactured cosmetics. The portfolio of Dax Cosmetics comprises close to 80 lines of cosmetics sold under seven brands: Yoskine, Perfecta, Cashmere, Dax Sun, Dax Men, Celia, and Hada Labo. The company’s strength lies in its laboratories which develop cosmetic formulas and test their properties, effectiveness, and the quality of their ingredients.

We are the controller of the personal data we process. The company’s seat is located in Duchnów, at ul. Spacerowa 18, 05-462 Wiązowna.

We have appointed a person responsible for the protection of personal data to supervise all issues connected with data protection (Person designated for PDP). You can contact us by email or by phone:, + 48 22 779 05 00.

  1. What personal data do we collect?

When you enter into a relation with us, depending on its character, we may collect and process all or part of the following categories of personal data:

  • your name and surname, the company you are associated with, and your job title;
  • your contact data, such as the name and address of your company or of the company which
  • your taking part in our events (product presentations);
  • our communication with you;
  • your interest in our products or services.

Disclosing data is always voluntary. We process your data to the minimum extent which is necessary for the achievement of one or more of our aims. We do not go beyond the range of personal data specified in a given form (newsletter, contact form, application form, etc.).

  1. What do we collect and process your personal data for?

Your data may be processed for the following purposes, depending on the character of our relation or of the services which you will be using, use, or have used:

  • establishing and managing contacts with the company you are associated with;
  • managing our relations;
  • communicating with you;
  • sending newsletters about our products and services (commercial information) if you declared such a wish and gave us permission to;
  • executing a contract or actions undertaken before entering into a contract, if e.g. you use or plan to use our services;
  • ensuring compliance with all legal obligations, e.g. to fulfil the requirements of the Polish Accounting Act and tax legislation;
  • statistical analysis. We use automated tools to conduct statistical research on general trends encompassing our services and products, as well as on interest in our services and products. In order to be able to carry out our research, we may combine and analyse different types of personal data. In such cases, we only make use of aggregated data and do not use surnames, email addresses, or any other information which allows direct identification.

Detailed information on the aims of data processing may be included in a given form (e.g. newsletter, contact form).

Newsletter service – individual customers


If we have asked you to give your consent to the processing of your personal data for the purpose of providing newsletter services by accepting 'save', 'send', or similar (which means sending, by electronic means, commercial information on our products and services, promotions, events, and news), you can withdraw your consent at any time by using a special link included in every email or by contacting us by phone. We process the data you have disclosed to us for the purpose of providing newsletter services basing on the ACT of 18 July, 2002 on Providing Services by Electronic Means (consolidated text: Journal of Laws of the Republic of Poland 2017, item 1219 as subsequently amended).


Newsletter service – business customers


If you act in the name of a company or institution which your represent and you are our customer, contracting party, or another business partner, you should be aware that we may use the correspondence address or email address you have given us to send information on our products and services to your organisation, based on our legitimate interests. However, we treat the data you have provided us with through the newsletter service while acting as a representative of your company as your private data. Respecting our mutual relation, we offer you the possibility to withdraw from receiving such information in the same way as individual customers. If you exercise this right, the company or institution which you represent shall be withdrawn from the newsletter service and your data shall be removed. Our product and service offer can, however, reach your organisation in connection with our exercising our legitimate interests and can be related to another form of our cooperation.


Contact forms


If you want to enter into cooperation with us, use our services or our products, or ask us a question, you can give us your personal data through contact forms available on our websites.


In such cases, we do not ask your consent to the processing of your data, as we process it basing on our legitimate interests, namely replying to queries which were put to us, marketing our products and services (e.g. if you wish to receive an offer from us), or actions leading to entering into a contract.




If you act in the name of a company or institution which you represent and you are our supplier, we process your personal data in connection with and for the needs of our contract and within the scope of our legitimate interests (e.g. exercising or defending claims). We process your data to comply with legal obligations and for no longer than it is necessary or than ensuing from the provisions of the law.

  1. What legal basis do we process your data on?

We process your personal data based on the following legal basis, in order to comply with legal obligations imposed on us by GDPR and by Polish regulations:

  • based on your consent (e.g. if you wish to receive our newsletter); If we process your personal data basing on your consent, you have the right to withdraw this consent at any time by following the detailed instructions on processing or by using instruments which permit you to withdraw your consent (e.g. through a link in an email which you have received, cancelling the subscription, etc.) or by contacting the person designated for GDPR.
  • basing on our legitimate interests or the interests of third parties; When processing your personal data for the purposes of our legitimate interests or the interests of third parties, we shall undertake adequate actions to safeguard you from possible damage. Our legitimate interests may include, for example, marketing goals (promotion of our products and services). In order to learn more about our legitimate interests, see the aims for which we process personal data, listed above;
  • basing on a contract into which we have entered, for purposes necessary for its performance, or basing on actions leading to entering into it.
  1. How do we collect your data?

Most of the data we process is information which you have disclosed to us of your own free will. However, in some occasional cases, particularly if you use our specific services, we may be processing personal data which we are able to infer basing on other information which you give us or which we gather in the course of our relation with you. This data shall not be processed longer than is necessary or shall be removed immediately.

  1. Where is your data processed?

We process your personal data locally, on the territory of Poland. However, in the future, many of our business activities may also be carried out (e.g. to achieve greater efficiency) through processing or consolidation of information on you, performed by specialised or centralised databases situated at chosen locations. This specifically refers to the services of subcontractors which we use now or will use in the future (hosting). As a result, some of your data may be handed over to other business entities. However, all our partners to whom we will entrust the processing your personal data shall process it basing on a data processing agreement or other legal act. We shall exercise due diligence to ensure that collecting, obtaining, using, sharing, or other operations on your personal data are performed in compliance with the binding legislation, this Privacy Policy, and our in-house politics, procedures, and standards. Dax Cosmetics sp. z o.o. has rigorous standards in access to data and its processing. Only a group of authorised employees of Dax Cosmetics sp. z o.o., for whom it is necessary to have such access (IT administrators, sales and marketing personnel, accountancy), will have access to your data.

As a rule, we do not hand over your personal data to any person outside of Dax Cosmetics sp. z o.o. However, we may hand over your personal data to trusted third parties who carry out business functions for us or who provide us with other services (drivers, couriers, post, etc.) Such third parties shall be committed, by agreements which fulfil the requirements of applicable law or by applicable legal acts, to adequately protect your personal data. Your personal data may also be handed over to relevant official authorities when this ensues from the provisions of the law (e.g. to prevent a criminal offence or fraud, or to comply with instructions from a court or with other legal obligations imposed by Polish or UE authorities or by a court).

  1. How do we safeguard your data?

Dax Cosmetics sp. z o.o. undertakes to adequately safeguard your personal data in compliance with binding in-house politics, procedures, and standards, so as to protect your personal data from unauthorised use or access, wrongful modifications, loss, or damage. Your personal data shall not be kept longer than it is necessary for the purpose for which it has been collected, including the necessity to comply with legal and tax obligations (e.g. the Polish Accounting Act), and for the purpose of handling disputes or exercising and defending claims.

  1. International transfer of personal data.

Your data shall not be transferred to countries outside the European Economic Area, the legislation of which may not ensure the same level of protection of your personal data.

  1. What rights do you have?

You have the right to access, update, and modify your personal data at any time. You can also exercise any other rights you enjoy pursuant to the binding provisions of the law on data protection, in particular the right to remove your data or to restrict its processing, and, within the scope regulated by law, the right to transfer part of your personal data to other organisations. You also have the right to object to some types of processing of your personal data, and, if we have asked your consent, to withdraw your consent at any time. In specific cases, the above-mentioned rights can be limited, e.g. when we can prove that we are legally obliged to process your data. If you wish to exercise your rights, all you have to do is to send a suitable request to the person designated for GDPR. You must keep in mind that we may ask for additional information in order to establish your identity.

You can also contact us in case you have any questions, comments, or complaints in relation to this Privacy Policy. However, should you still have any doubts, you have the right to lodge a complaint with the President of the Personal Data Protection Office.

  1. How do we promote the Privacy Policy?

This Privacy Policy comes into effect on 25 May 2018. This politics is constantly updated and we shall inform you of any changes to it by publishing the updated Privacy Policy on our website or by sending you a suitable email as soon as the modification is published.